Frequently Asked Questions

If you have any further questions, please feel free to contact us, today

Phone: (800) 804-5413

Email: sales@dropkickbrands.com

We are available from 8:00am to 7:00pm Monday-Saturday

Dropkick Brands Mailing Address: 3011 Town Center Dr., Suite-130 Unit#120, Fayetteville North Carolina 28306, United States

Here are answers to some of our Frequently Asked Questions

1. Engineered Drawings

For Eagle Carports Manufactured Buildings & Carports:

 Generic Structural Design Drawings

- Free PDF version sent by email upon request
- Standard drawings used when required
- Available after down payment is made

 Generic Wet Seal Drawings

- $250 (2 copies) by mail
- If state seal is required on every page by your local building department.
- Allow 1-2 weeks for completion

 Professional Engineer (PE) Letter

- $400.00 (1 copy) by mail
- A letter addressing any issues that are required by the building inspector
- Allow 2-3 weeks for completion

 Site-Specific Drawings

- Up to 24’ Wide = $1,750 (2 copies) by mail
- 25’ to 30’ Wide = $2,500 (2 copies) by mail
- 31’ and Wider = $4,000+ Custom Quote Needed (5 Business Days)
- This will include the customer’s name, address, local wind/snow loads, and exact building dimensions with door/window placements
- Allow 3-4 weeks for completion
- REQUIRED! Placement Sheet Submitted by Dropkick Carports to Eagle

Please see Eagles Drawings FAQ for further information. https://www.eaglecarports.com/drawings

2. Concrete Foundations

WE DO NOT POR YOUR CONCRETE FOUNDATION!

You will have to have that done prior to the installation of your new Metal Structure. We however, will gladly provide all the structural and sizing information you will need to have your concrete foundation pored.
Poured Concrete Pads / Foundations / Footers / Pier Anchors etc. These are requirements for larger Carports. But not to worry, we're here to help. We will gladly provide all the documents and specifications you will need (at no cost). Check out our Complete Guide to Concrete. Note: this is from our main manufacturer, Eagle. 

3. Permits

Permits are required for most installations!

You will need to get a permit. We will provide the drawings and documentation you need to get one. And if you need us to communicate with your permitting department, that’s not a problem, we're here to help.

4. Lead Times

Lead Time Map

Lead Times for 90% of our coverage area are 5-10 Business Days! (weather permitting). For the remaining areas, lead times range from 2 to 6 weeks. 

Please refer to our Lead Times Map for the exact lead time for your area. 

5. Wind & Snow Ratings

To find your Wind & Snow Ratings, Please use the ASCE 7 HAZARD TOOL

  1. Put your address in the location box

  2. Select Risk Category 1

  3. Select Wind & Snow variables

  4. Click submit

  5. “Share” the results with your dealer by using the “Share” icon on the top right, or download the full report and send to your dealer. It’s that simple.

Get your Wind & Snow ratings now: https://asce7hazardtool.online/

5. What do I need to do before my metal building arrives for installation?

Use this checklist to prepare for your installation

  • Mark any utility lines running underneath planned installation site. If you do not know the exact location of any water, gas, or electric lines please call 811 to have them come out and mark the lines free of charge.
  • Prepare level lot: move earth if necessary to create a level installation surface. Sites must not be more than three inches off level to avoid any cut leg fees or other additional labor/ return trip fees.
  • The installation of buildings upon concrete retaining walls or on shipping containers will be addressed on a case by case basis. Please call our corporate headquarters at  800-804-5413 for more information.
  • All concrete pads are required to be at least 2” wider on all sides of the frame. For example: for a building that has a frame measuring 20′ x 30′, the concrete pad should measure 20’4” x 30’4”.
  • Clear any and all obstacles in and around the installation site such as cars, recreational vehicles, and debris to avoid a build over fee. Additional labor fees can be found on pricing sheets underneath additional options.
  • Installation crews need a minimum of 36” all around the building to fasten any wall paneling, end wall framing, and trim.
  • Have payment ready before installation crew arrives. We accept money orders and cashier’s checks made out to Eagle Carports, Inc., along with Visa, MasterCard, Discover, and American Express. Small units can be complete in less than an hour and often have multiple appointments in a day.
  • Any safety requirements must be disclosed to Eagle Carports, Inc. upon purchase of unit. Eagle must be aware of any safety training or safety classes/videos our installation contractors must complete prior to installation.

Site preparation is crucial to ensuring a smooth installation. Failure to adequately prepare your site could result in additional labor charges or even a return trip fee which is either $150 USD or %5 of the building price whichever is higher.

6. How long does it take between order and delivery?

Because we have six manufacturing locations across the United States, we offer faster delivery times than many other metal building companies. Many of our steel structures are delivered between 2 to 8 weeks weather permitting, though customers in remote locations require longer lead times. This is a best estimate as lead times can and will change due to external factors and volume of sales. 

If your site is prepared, level, and you can accept immediate delivery, please note this on your order.

6. What is the delivery and installation process?

Our installation sub-contractors drive a truck pulling a 30-36 foot trailer, which means maneuvering into small, narrow, or steep driveways may not be possible.

The installation crew will confirm the order with you, then get work installing it. Depending on the steel structure, installation takes between one hour to two days.

Please have the payment ready prior to the crew arriving. We accept money orders and cashier’s checks made out to Eagle Carports, Inc., along with Visa, MasterCard, Discover, and American Express.

 

5. Financing & Rent to Own

In-House financing is an option. Use the Eagle Financing Calculator to calculate payments. 

 

5. Restocking Fees 

There are a few issues that might cause you to pay a "Restocking Fee"

For example, Site Preparation

It is crucial to ensuring a smooth installation. Failure to adequately prepare your site could result in additional labor charges or even a return trip fee which is either $150 USD or %5 of the building price whichever is higher.

Please see our Issues and Additional Fees page for a complete list of events that might cause you to pay a restocking fee.

 

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If you did not see your question in our FAQ list of if you have any questions at all, feel free to contact us.

You can reach us my email at sales@dropkickbrands.com

or simply call us at: (800) 804-5413

That's what we're here for.   

Request a Quote & Let us Design the Perfect Building for You!